A logical handling of your business communication
In many cases, it is difficult for organizations to properly process all incoming business communications. Through the modern communication channels such as, chat, Email, social media, whatsapp, voice/video the communication traffic is received. The communication needs to reach the right people fast and have to be well handled. Without the use of good software, organizations quickly run into problems. For example, telephone calls that are not answered, chat messages that keep coming in and an overflowing mailbox. By using our software, company communication becomes manageable, leaving you with satisfied customers.
Multi Vendor integration
When business communication enters an organization through different channels, the desire to interconnect platforms soon arises. For example, a phone call comes in through SIP and it needs to be forwarded to a colleague on Microsoft Teams, then these platforms must be able to communicate with each other. In this case Pridis is the right partner, we interconnect all different types of platforms regardless of which vendor they come from.