We’ve added Action URL configuration, enabling automatic external actions based on call events such as ringing, answering, transferring, or ending a call. Action URLs can include dynamic call and user data for seamless integrations.
What is this functionality for?
Action URLs connect Connecsy with external systems like CRMs or custom applications, allowing workflows to be triggered automatically during calls.
With this functionality, users can:
Trigger external actions based on call events
Send caller numbers, attendant details, or custom values
Integrate Connecsy with external business systems
Key Highlights
Event-based triggers for calls
Support for dynamic data
Flexible integration options
Benefits
Automated workflows
Reduced manual actions
Easier CRM and system integrations
If you have any questions or need help, don’t hesitate to get in touch with our team! You can reach us at support@pridis.com for any technical queries or sales@pridis.com for sales information. We’re always happy to assist you!