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Ronald Wijnands, consultant at Pridis about the ease of use of our new Connecsy | Cloud™ web client on UC Today

In the interview with Tom Wright of UC Today, Ronald explains that our new web client of our attendant console is reducing stress on IT teams.

The Connecsy | Cloud™ web client was recently launched by Pridis, making it the perfect addition to the cloud-based desktop app and the on-premises version. Speaking to Tom, Ronald explains that the web client is ideal for remote working.

"We see that more and more customers of the on-premises solutions are looking for cloud-based products. The web client fits the need perfectly, as customers allow their attendants to work from home."

The new web-based attendant console can be accessed from the browser and typically no installations or adjustments need to be made on the employee's desktop or laptop. Another advantage is that keeping the web client up to date is done automatically by Pridis. IT staff therefore no longer need to perform updates, which takes up valuable time. The only thing left to do is to authorize an employee to use the software via a browser.

The web client is now available and Pridis is already rolling it out to the first customers. According to Ronald, new features will be added over the coming months.

The web client of Connecsy | Cloud™ is available for RingCentral's platform and other modern UC solutions. Pridis has recently gained its knowledge and obtained the certifications to integrate with these platforms. The platforms such as Avaya Cloud Office, Unify Office, Rainbow Office (ALE) and Mitel Office, are all based on RingCentral's UCaaS technology.

Of course, Pridis also has a SIP integration available for Microsoft Teams, which can be used with the new web client. But as Ronald points out, Pridis is working on a native integration, which takes a lot of R&D and time. But that will be very special if Pridis can launch that.

If you want to know more about the possibilities of Connecsy | Cloud™ please contact us.

Read the article from UC Today here.