Release note - Connecsy | Classic™ 3.1 to 4.2

Connecsy 3.1 to 4.2


  • IP based console, the software communicates over LAN with the Avaya Communication manager instead of communicating over a Callmaster or 8411S, saving costs and requires less maintenance.
  • Any standard or VOIP handset can be configured to be used as audio device for the console (speaker and mic).
  • Support for Attendant Vectoring and Tenant Partitioning options in Avaya Communication Manager.


  • Optional user log-in for Connecsy allowing you to generate seperate reports for every user.
  • New Operator report displaying (among other things) Amount of times set busy, time busy, time logged on, time in call.


  • User management:
  • Improved lay-out for creating and editing Connecsy users.
  • A password can be changed by both user or administrator.
  • Ability to make user log-in mandatory.


  • Automatic status busy when closing the program.
  • Multiple methods for transferring calls: automatic on-hold, consultation, dial-prompt when initiating transfer.
  • Obvious status busy indicator when starting Connecsy.
  • More detailed display of feature statuses in the Feature Button window.


  • Operator report database management and backup facilities.


  • User preferences, this gives individual users the ability to set ringtones and display settings when logging into Connecsy.

Connecsy | Classic™