Connecsy | Enterprise™ #4 Application management

Application management is initiated from the dashboard panel which opens management screens for the various application components. Most management items are only accessible for users with a supervisor or administrator role.

The dashboard offers the following items for an administrator supervisor:

Reporting: Opens the reporting panel. This button is only visible for users in a supervisor or administrator role.
Email Templates: allows you to create or modify email- and chat templates.
User Management: allows you to create or modify application users.
Queue Management: allows you to create or modify queues for incoming calls.
Calendar Management: allows you to create or modify call queue calendars.
Task Scheduler: allows you to create or modify scheduled task.
Import Directory Data: allows you to import directory data from text file.
Export Directory Data: allows you to save directory data into a text file.

User manual - Connecsy | Enterprise™ #4 Application management