10-2-2023: Connecsy | Jabra headset support

The new release of Connecsy has full support of Jabra headsets, which will help operators to user their preferred headset to handle calls. Operators can even answer calls while away from their desk as we also added answer and hangup calls with the Jabra headset buttons. Jabra headset is supported for all RingCentral brands.

Supported Jabra headsets:
- Engage 65 Mono / Stereo.
- Engage 75 Mono / Stereo.
- BIZ 1500 Mono / Stereo (wired).
- Evolve 20 SE Mono / Stereo (wired).
- Evolve 65 Mono / Stereo (link 370).
- Evolve 75 only Duo (link 370).
- Evolve2 40 only Duo (wired).
- Evolve2 65 Mono / Stereo (link 370).
- Evolve2 85 only Duo (link 370 or 380).


System requirements

• OS

Microsoft Windows 10 or Windows 11

• Browser

Google Chrome, Microsoft Edge

• Jabra device connector (Windows)

Latest software can be downloaded from: https://developer.jabra.com/site/global/sdk/javascript/index.gsp

• Jabra device connector (browser extension)

Extension can be downloaded from:
https://chrome.google.com/webstore/detail/jabra-sdk- generation-3/kpmedpgagnidddimmioekjdhfllmdfia


On Microsoft Edge there is an extra permission needed for using Google extensions.
Go to:
Jabra Device Connector (Browser Extension) - Chrome Web Store (google.com)
And click at the top of the page Allow extensions from other stores.
Followed by

For more information about these and other features, please contact your Account Manager.