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UC Today about Pridis Connecsy | Cloud™

Today, efficient communication within companies is a major challenge. Companies are faced with a growing range of communication channels, such as; Email, social media, chat, telephony, Whatsapp Business, Microsoft Teams and other modern UC solutions. To do business efficiently, you want to be able to respond quickly to customer inquiries and ensure they are referred to the right people.

With the modern Connecsy | Cloud™ operator console, employees are able to not only easily answer phone traffic and see the availability of colleagues to connect them to, but they can also instantly view all customer information and handle other communications through various channels. UC Today's article takes a closer look at the developments and changes in business communications during the COVID pandemic.

Read the article on UC Today