30th of September, 2025
We’ve added new keyboard shortcuts in RingCentral WebPhone v2 to make call handling faster and easier. From answering calls instantly to dialing contacts more efficiently, these shortcuts save time in everyday workflows.
What is this functionality for?
Keyboard shortcuts reduce clicks and streamline call management. They help agents work faster and with fewer interruptions during busy call volumes.
With this functionality, users can:
- Answer the first call in the queue with a shortcut
- Instantly dial a contact’s primary or secondary number
- Navigate daily tasks more quickly
Key Highlights
- Faster call answering with a single keystroke
- Quick dialing options for primary/secondary numbers
- Built-in shortcuts for smoother operations
Benefits
- Save time during busy periods
- Reduce repetitive clicks for agents
- Improve call handling efficiency
If you have any questions or need help, don’t hesitate to get in touch with our team! You can reach us at support@pridis.com for any technical queries or sales@pridis.com for sales information. We’re always happy to assist you!
Pridis
Huis ter Heideweg 56A
3705 LZ Zeist
The Netherlands
+31 85 008 29
support@pridis.com
www.pridis.com