Accessibility can never be taken for granted when communication is your strongest link with your customers. Experience has shown that around 20% of calls to businesses are not answered. Can you afford not to be 100% accessible?

Every organization with high levels of call traffic benefits from having a clear idea about its accessibility and the measurement of incoming, outgoing, and internal traffic. That gives you a clear insight into the number of telephones, the way calls are handled and the way calls are distributed in the organization.
Key features
Clear accessibility reports
Florin helps you to locate any bottlenecks in your organization’s external and internal telephone accessibility. Based on the measured call flows and call data, information is compiled in standard reports that use large numbers of filters and specify the levels of telephone accessibility.
Workflow and TEM
With Florin, you are always fully aware of the latest developments in terms of your accessibility and in terms of how efficiently telephone calls made to and in your organisation are handled. You also have full control over your telecommunication costs thanks to the information that you have about the number of telephones, contracts and delivery conditions inside your organization.
Web based
You can access Florin through the web browser, and the available information is role-dependent. Reports can be emailed automatically to the right people in the organization. Using a web interface, users receive direct access to their entrance to the dashboard.

Telecom expense management

Research has shown that more than 50% of companies do not know how much they spend on telecom in an average year. It is equally worrying that more than 40% of them are sure that telecom costs will increase in the future, particularly because employees are using more and more advanced mobile equipment and more varied services. In short, many companies are not sure of their exact telecom costs, but they do know that they are increasing all the time.

End users

End users particularly need information about their use and consumption. They are only allowed to access their data (especially costs such as private/work-related use, as well as call behavior and accessibility). Users who are aware of their communication behavior and have an insight into the related cost pattern will change their behavior in a positive sense. This can lead to 40% lower costs for telecom and service management.

Get your questions answered
Get insight into the expenses of your business communications. Comprehensive reports of workflows in internal and external business communications provide insight into these costs. Because Florin is a web-based service, end users can easily see their own data by simply logging in with a browser. Additional management tools are available at administrative and management level. Request a quote or consult right away!
Insights in expenses of business communications
The solution is fully web-based
Transparent information about user authorization and telecom devices
Logical classification of users and communication tools in an organizational structure to facilitate the allocation of resources, costs, and reports
Charging and invoicing to internal and external parties
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Much more to learn!
Looking for a solution to your company’s telecommunication’s needs today can be a daunting task. Should we install a traditional PBX? Should we install a premised based VoIP system? Should we deploy a Hosted solution? Maybe a hybrid of technologies would work best. The answers to these questions depend on how your business is structured.

Single location, multi-location, home workers, mobile users all play a role in the system design process. At Pridis we specialize in telecommunication consulting, design, planning and implementation. These are essential keys to deploying a successful communication system tailored specifically to each of our customer’s specific needs. Making the right choice is critical to your company’s success. Whether it’s simply the desire to reduce your company’s current phone bill or the larger challenge of selecting the total telecommunication or workflow solution for your company, Pridis can help. Put our fifteen plus years experience to work for you.
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