Connecsy | Cloud™

Whether your business is large or small, efficient communication is always a challenge. Companies are being increasingly confronted with different types of contact channels. So how personal and efficient is contact with your customers? And how accessible are your employees?

In order to do business efficiently, you want to be able to guarantee a fast response to customer queries. The modern Connecsy | Cloud™ not only makes it easy for your employees to answer and forward telephone calls and handle chat, Email and social media, but it also helps them to handle contact with customers very professionally thanks to the additional customer information it provides.
Key features

Multi Platform

Connecsy | Cloud™ is available for RingCentral Office, Avaya Cloud Office (ACO), ATOS Unify Office (UO), Rainbow Office and Microsoft Teams. Attendants will be able to handle business communications efficiently. Connecsy is the perfect solution for info desks, service desks, receptionists and contact centers.

Familiar & Easy to Use

Connecsy | Cloud™ is the result of very close cooperation between users, such as receptionists, call center agents and supervisors. With its user interface similar to the well known Connecsy Enterprise, users can define the layout and information they need to optimize their workflow.

Presence at a glance

As an essential part of customer communication, your attendants need all the information they can handle the callers or give them feedback. Use the integrated calendar to quickly see appointments of colleagues, or use the multi-source presence information to reach an available employee while searching.


System integration

As software developer we're also telecom and systems integration specialists, we know better than anyone that accessibility is very important to your organization. How to improve this accessibility or make it transparent?

The specialists of Pridis analyze and implement projects that help you create a flexible business model for your complex IT systems, merging all crucial elements.


Flexible UC Platform

The design of Connecsy is based on the philosophy that the console makes an important contribution to communication optimization. You will get all the advantages like queue announcements, previous agent-based routing, overflow routes, recording and central performance reporting and real-time wallboards. Connect a SIP trunk to your existing Call Center or UC platform and enable bridging communications between Front Office and Back Office platforms.

Which solution is right for you?
The desktop client is easy to install on your computer. The cloud platform such as Azure or AWS needs some pre-configuration. But after this is done, you can easily deploy it on endpoints. Request a quote or consult right away!
Desktop client
Easy to deploy
User friendly interface
Queue management
Chat features
One glance presence
Available anytime, anywhere. Do you have a need for flexibility? Then our web client is the best solution for you! Your employees can easily handle all business communication directly from their web browser.
Web client
Always available
Web based client
All cloud features available
Suitable for smartphones
Online profile accounts
Connecsy Enterprise is the result of very close cooperation between users, such as receptionists, and our developers with their knowledge of modern communication capabilities.
On-premise
Enterprise features
Multi-platform integration
Tailor-made functionality
On-premise
CAPEX - OPEX
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Request a quote or more information. By clicking the button you agree to our Privacy Policy.
Get in contact with us
Our team is at your service
Request a quote or more information. By clicking the button you agree to our Privacy Policy.
"Connecsy ensures the continuity of your business"
Much more to learn!
Looking for a solution to your company’s telecommunication’s needs today can be a daunting task. Should we install a traditional PBX? Should we install a premised based VoIP system? Should we deploy a Hosted solution? Maybe a hybrid of technologies would work best. The answers to these questions depend on how your business is structured.

Single location, multi-location, home workers, mobile users all play a role in the system design process. At Pridis we specialize in telecommunication consulting, design, planning and implementation. These are essential keys to deploying a successful communication system tailored specifically to each of our customer’s specific needs. Making the right choice is critical to your company’s success. Whether it’s simply the desire to reduce your company’s current phone bill or the larger challenge of selecting the total telecommunication or workflow solution for your company, Pridis can help. Put our fifteen plus years experience to work for you.
Knowledge Center
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