Business Communication Solutions

We are over 25 years good at what we do, we co-create and we are committed to innovation and offering new solutions for future growth, to whatever your business communication need.

Platform integrations, attendant consoles, workflow management, expense management, analytical software & reports, at Pridis it all comes together.
When problems occur in the business communication, so that phone calls, Emails and chat can no longer be answered, it is necessary to adjust the workflow within the organization. With smart software tools, you can set up both the front-end and back-end of the organization properly so that customer satisfaction increases.
Operator console desktop/cloud application for Avaya Cloud Office, ATOS Unify Office, Rainbow Office, RingCentral and Microsoft Teams.
Connecsy | Cloud™
Operator console desktop application for Unify, Avaya, Cisco, Mitel, Clearvox and Skype for Business.
Connecsy | Enterprise™
Operator console desktop application for the Avaya Communication Manager platform.
Connecsy | Classic™
Display real-time and daily data visualizations for your ACD and back-office hunt groups through the browser.
The workflow management tool with central managed database capabilities. No database pollution in ERP, HR, and CRM systems anymore.
Provides reports on telephone accessibility of your company, call handling and telecom expense management.
Proactively engage your customers to chat and Transfer customers to another agent. Routing of chats is based on skills.
Paging system helps you to quickly and reliably alert people and confirm their response in time-critical situations: no confusion and well-organised.